PAYMENT POLICY

A 50% non-refundable retainer is required to reserve appointments.The remaining balance is due before your session begins and may be paid by credit/debit card, cash, Zelle, or Apple Pay. Payments become non-refundable once services have been rendered. Payment plans are available upon request. By booking, you agree to our Terms & Conditions.

The remainder of the payment must be made on the day of the shoot via Card, Cash, Zelle, or Apple Pay. Any and all payments are non-refundable once services have been rendered .

If you are late to your shoot without communicating before the start of your shoot, you will be responsible for purchasing the additional time you need. Once the time of the shoot has started, you cannot reschedule the shoot.

The late fee after thirty minutes is 10% of the shoot cost. A Rescheduling fee of $50 is assessed to reschedules within 48 hours. We understand real situations and respect early communication. In case of inclement weather, we can reschedule without a fee. 

COMPLETION SCHEDULE:

Makeup artists/Hairstylists are welcome on set. Booked time includes preparation time (makeup, hair, wardrobe, etc)

Please arrive at your shoot on time. There is a 10-minute grace period.

Proof gallery (or unedited JPEG previews) is delivered within 72 hours. Final edited images are delivered within 4–14 business days after your selections are received.

If you are purchasing additional edits, your turnaround time will start once you have made the payment for the additional edits.

Any new requests for editing after 60 days can be subject to new editing fees. Unless specified, packages do not include RAW images. 

The copyright of all images and videos produced during the visual session remains with Visualizedbymal. The Client is granted a limited license to use the images for personal, non-commercial use, including printing and sharing on social media. Images may not be sold, licensed, altered for commercial purposes, or used in paid advertising without written permission from VisualizedByMal.

MODEL RELEASE

Unless otherwise agreed in writing, Client grants VisualizedByMal permission to use photographs for portfolio, website, social media, marketing, competitions, and promotional purposes. Clients requesting complete privacy may opt out in writing before the session starts.

LIMIT OF LIABILITY:

In the unlikely event of severe medical, natural, or other emergencies it could be necessary to retain a different photographer. Visualizedbymal will make every effort to secure a replacement photographer. If the situation should occur and a suitable replacement is not found, responsibility and liability are limited to the return of all payments received for the event package.

Visualizedbymal, L.L.C. takes the utmost care concerning exposure, transportation, and processing of the photographs including using professional-grade equipment and professional-grade backup equipment. However, in the unlikely event those photographs have been lost, stolen, or destroyed for reasons within or beyond the control of Visualizedbymal, L.L.C., liability is limited to the return of all payments received for the package.

CANCELLATION, REFUND, RESCHEDULING POLICY

In the event of our illness, accident, or any other unforeseen circumstance, the Photographer will notify the Client, and offer to reschedule the session at a mutually agreeable time. If the session cannot be rescheduled the Photographer will refund the retainer fee to the Client within 4-14 days.

If the Client cancels the portrait session after the retainer fee has been paid, the retainer fee will not be refunded. Retainer is always non-refundable. If cancellation occurs within 48 hours, the remaining balance is still owed. If cancelled earlier than 48 hours, only the retainer is forfeited.

SAFE SPACE AGREEMENT

Ensuring the appropriate behavior of all guests and other persons at the photoshoot covered by Visualizedbymal, L.L.C. shall be the responsibility of The Client. VisualizedByMal reserves the right to end coverage immediately if abusive, threatening, discriminatory, or unsafe behavior occurs. In such cases, no refunds will be issued.

Those under the age of 18 need to be accompanied by the parent/guardian for the entirety of the shoot.

If you have any questions about these Terms and Conditions, You can contact us

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